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The Department of Consumer Totana City Council in collaboration with the Ministry of Health has published "The Consumer Orange Pages", which collects in a quick and easy guide companies belonging to the Consumer Arbitration Board of the Community Autonomous Region of Murcia.

The head of the municipal department, María Isabel Sánchez Ruiz, explained that this is a system in which, through listings of companies belonging to the Consumer Arbitration Board, "using a scheme similar to the guides and in particular similar to the Yellow Pages of Telefónica, which results in a higher and better information to consumers. "

Also, for editing has taken the official color of arbitration distinctive, orange, to make it a publication that "phone format" is a valid alternative for the consumer when choosing a company.

This guide provides a clear structure, simplified search, mobile general information, tips and street also allows both the consumer and the entrepreneur know the characteristics, advantages and Consumer Arbitration procedures and functions of the Board of Consumer Arbitration Region of Murcia.

In this sense, the mayor pointed out that the Consumer Arbitration is a quick and effective formula to solve possible conflicts that may arise between employers and consumers in the development of trade relations, and the Consumer Arbitration Board offers a streamlined procedure Totana traders with guarantees added to the provision of professional services, resulting, as noted by the mayor "in a matter of confidence and trust to the legal guarantees offered by trade professionals in this county."

In this regard, Isabel Maria Sanchez has stated that "we must advocate for promoting relations between businesses and consumers and users, as the Consumer Arbitration System is a means of conflict resolution for resolution of disputes between consumers and business without charge and without having to go to the Ordinary Courts of Justice. "

Source: Ayuntamiento de Totana