Portal de Totana

www.portaldetotana.com

The Ombudsman's view the "Housewives' Association, Users and Consumers The Three Marys" (18/11/2009)

The Ombudsman, José Pablo Ruiz Abellán, yesterday visited the Association of Amas de Casa, Users and Consumers The Three Hail Marys "to make known to the neighbors what the powers of institutional form and how to deal with complaints.

During the workday, which involved Councilwoman Women and Equal Opportunities, Josefa María Sánchez Méndez, the members of this organization might know what the complaints that can be processed and through which channels of communication can.

Thus, Jose Pablo Ruiz Abellán reminded that it is a figure recognized as a public institution designated to protect the rights and freedoms of the residents, which was sheltered by unanimous vote of the Regional Assembly members.

Its main function is to collect the complaints of citizens on the administration to investigate these situations, direct, or suggest solutions to the various administrations.

In addition, said Ruiz Abellán, the Ombudsman may also initiate proceedings ex officio if it is considered that a service or situation may affect the fundamental rights of citizens.

Ruiz Abellán explained that outstanding issues can be investigated by a court, a citizen's interests against another, issues whose handling could cause injury to others or anonymous complaints.

The Ombudsman recalled that the complaint or application may be submitted in person at the Office of the Ombudsman, or by mail, fax or online by filling in this case the form is available on the institution's website: www . defender-rm.es

For its part, the mayor of Equal Opportunities was grateful to the Ombudsman to move to Totana to publicize the work performed in the Region of Murcia.

In addition, Sanchez Mendez expressed satisfaction with the good management that is taking place that always looks after the interests of citizens, and that this figure is defending the city when you have a problem with any administration and exhausted all administrative channels.

Source: Ayuntamiento de Totana. Fotos: murcia.com

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