Portal de Totana
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The NGO Telephone of Hope was dedicated two years to visit the most important Spanish cities to identify the most pressing psychosocial problems, and make contact with agencies and institutions.
Gradually was delimiting the hottest social problems: Crisis intervention in a changing society.
Some of the most important conclusions that came the panel were:
1.
Promote the social dimension of aid in various areas
Two.
Use your phone preferably as fast and effective means of crisis intervention
Three.
Pay special attention to the most serious psychosocial conflicts, acting together teams of professional and non-professional volunteer teams but properly prepared.
April.
Devote special attention to the family as a key element, and incorporate family therapy techniques in addressing the problems.
The result was the commitment to consolidate the experience creating a health care network integrating the phone as the preferred aid instrument, but based on a total and radical new concept, it was not just a helpline through telephone wire, as existed in other parts of the world.
Should address the most pressing problem familiar psychic and psychosocial so technical and specialized listening level both by phone and in-person interviews with professional specialists, also taking care of the social awareness and prevention.
Crisis intervention is the preferred field of action of Hope Phone and more specifically it apart from other institutions since its inception.
"A crisis, says KAStaikeu is a temporary state of confusion and disorder, characterized mainly by the individual's inability to address particular situations accustomed to using problem solving methods, and the potential for a radically positive or negative outcome ".
The hasty and responsive crisis intervention has a significance, thus it can avoid the evils as the opportunity for growth and improvement it can offer.
The Hope Phone offers a comprehensive approach to the crisis which mainly uses four kinds of resources:
1.
Permanent telephone counseling service
Two.
Consulting and professional intervention in personal interview
Three.
Family Counseling Service
April.
Support groups and workshops for specific crises
Self-esteem, values ​​for living, emotional intelligence, nonviolent communication, expression of feelings, listening skill: Inside Job Hope Phone promotion of emotional health for people, case subjects of common interest are discussed techniques confrontations conflicts, etc..
It works within a framework of respect and acceptance that allows the person to be rich in interaction with other members, acquire a solid training and address the difficulties you may encounter in everyday life.
The talk will be performed on Tuesday December 3 at the Socio Cultural Center Jail "Tell me how you think and tell you how you" talk about the importance of thinking for our own communication with those around us, in this talk the next course to be held 17 to 18 and January 19, 2014 "Think hard to feel better" was presented, is intended for those who want to develop a system of rational beliefs about itself, about others and about life in Overall, as a necessary requirement to have some feelings and healthier behaviors and to help them live happier every day.
The course encourages the person to become aware of their thinking, feeling and acting; discover erroneous thoughts that make the person feel unsatisfied and suffering, increase their emotional balance and self; know some techniques useful assistance to encourage their self positive dialogue and improve relationships.
Talk Tuesday December 3rd is free and there will have the opportunity to enroll in the course will be done next January 2014, it is also possible to enroll in the Socio Cultural Center Jail Friday from 18h to 20h.
For more information visit us on Facebook Amit Totana or contact us at @ telefonodelaesperanza.org amites.totana, telf.968343400-699470101
Source: Amites Totana
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